Public Records Request
Public Records
Puget Sound Fire is committed to providing access to public records in accordance with the Washington State Public Records Act (PRA), RCW 42.56.The intent of the PRA is to provide the public with access to public records related to the conduct of government, mindful of privacy rights, and the efficient administration of government. We proudly serve the communities of Kent, Tukwila, SeaTac, Maple Valley, and Covington.
Requests may be submitted by visiting our public records portal then clicking on the “Make Request” button. Requests received through alternative methods will be entered into the portal by records staff for processing and tracking purposes.
For questions, contact us at 253-856-4410 or publicrecordsrequests@pugetsoundfire.org.
How to submit a public records request
The easiest and quickest way to submit a request for records is to use the following portal link:
ONLINE PORTAL: Public Records Request
Using the online portal allows requesters to:
- Submit public records requests electronically
- Track request status and communications
- Receive responsive records digitally when available
We encourage the public to use the online portal whenever possible for the most efficient service.
If you are unable to submit your request using the online portal, requests may be made via email, telephone, fax, mail, or in person by printing and completing the printable form. All requests submitted by email, telephone, fax, mail or in person will be transferred to the portal.
| Method | What to do |
| Online Portal | Public Records Request Online Portal |
| Download the printable form and mail it to: Puget Sound Fire Attn: Public Records Officer 20811 84th Avenue South, Suite 112 Kent WA 98032 | |
| Phone | (253) 856-4410 |
| publicrecordsrequests@pugetsoundfire.org | |
| Fax | (253) 856-6399 |
| In Person* | Call (253) 856-4410 or (253) 856-4487 to schedule an appointment with the Public Records Officer. *In-person submissions are available by appointment only during agency business hours, Monday-Friday, 8:00 a.m. to 4:30 p.m. |
Requesting medical and billing records
Requests for medical records: If you are requesting medical records for yourself, on behalf of another person or for a deceased person you will need to the complete the following forms and upload them with your request. Medical records cannot be released without a properly signed authorization form. See below for the form links.
Requests for billing and/or balance verification: Puget Sound Fire does not provide billing records directly. All transport billing is handled by our third-party vendor, Systems Design West. If you were transported by Puget Sound Fire, please submit your request directly to our billing vendor and be sure to address your request to “Puget Sound Fire,” not Systems Design West. Please note that faxed requests are not accepted, submissions must be made through the portal link provided below.
Systems Design West
Systems Design West is our billing vendor. To request billing records or balance verification, you must submit your request through their ChartRequest portal using the link below.
Website: Systems Design West Records Requests
Phone: (360) 394-7020
Email: attorneyrequests@sdwems.com (for submitting insurance information only)
If your transport was not by Puget Sound Fire, you may need to contact the following agencies:
TRI-MED AMBULANCE
18821 E Valley Hwy, Kent, WA 98038
Email: medicalrecords@trimedambulance.com
Website: www.chartrequest.com
Fax: 425-454-0200
KING COUNTY MEDIC ONE
20811 84th Ave S, Ste. 102
Kent, WA 98032
Website: Medic One Records Requests
Fax: (206) 296-0515
Requesting a report for a building or vehicle fire
There are two types of fire reports:
Fire Incident Reports: A Fire Incident Report is a basic unit response report and is generally the first record completed and available for request. This is the report created by Puget Sound Fire staff when they respond to an incident. Some fires will only have a Fire Incident Report on record, and this typically provides enough information for the requester to use for insurance purposes and / or to provide proof of the fire.
Fire Investigation Reports for Cause & Origin: A Fire Investigation Report for Cause & Origin is a detailed fire report also known as a “Scene Exam.” Typically, they are completed and available 30 days after the fire. In cases where Puget Sound Fire is waiting for lab results the report will likely take more than 30 days as the Fire Investigator must receive the lab results before they can finalize their report.
Helpful Links
Online Portal: Public Records Request
Frequently Asked Questions – Public Records Requests
Form: HIPAA Authorization to Release Medical Records (For yourself or for another person)
Form: Declaration of Requestor’s Identity (For a deceased person)