When to call 9-1-1

In Case of an Emergency
If you’re calling for an emergency dial 9-1-1

Non-emergency Contact for the Dispatch Center

If it is not an emergency, dial (253) 852-2121.

The non-emergency number has been designated as a number to reach Valley Communications Center (the 9-1-1 call center) while leaving the 9-1-1 phone lines available for emergencies. This number will be answered by the same call receivers that answer the 9-1-1 lines, but the priority of the call is at a lower level. The intended uses of this line include the following:

• Alarm companies reporting alarms
• Events that require a non-emergency response
• Out-of-state callers who need to contact the 9-1-1 center
• Other public agencies who are requesting a response from our agency

When calling the non-emergency number, your phone number and location will not show up automatically as it would when dialing 9-1-1.

CONTACT